Most people believe that the guest comes first and this is true in many ways. We believe our guest’s experience is dependent on a number of important factors that cultivate internally. Two that are high on our agenda are: family and collaboration.
When these factors, which make up our Care Philosophy, are nurtured, our guests are cared for beyond expectations.
Every member of the team is important in delivering a world-class experience for our guests. Caring for each other, looking out for colleagues and working together is a high priority in our working environment. We are committed to providing hospitality through warmth and generosity, which firstly develops within the team.
The people that make up this team, working closely together in a tight-knit environment for long hours, become family.
With sommelier Richard Hargreave from Momofuku Seiōbo in New York, America.
Rockpool Dining Group has a history of supporting suppliers and producers that are trying to make a difference. They go to great lengths to provide the best possible ingredients and products to our restaurants.
We are also committed in caring for sustainability through people, business and produce.
With co-owner of Osteria Francescana in Modena, Italy, Lara Gilmore.
Want to add something to our care philosophy? Email firstname.lastname@example.org
Take a look at our map of the top 50 restaurants around the world and see all the behind-the-scene images from the Worlds’ 50 Best events on our Instagram.